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Spanish Support Now Available with Cosmo Payment

Spanish message below / Mensaje en español a continuación

The Cosmo community has developed a global presence with over 100,000 loyal cardholders located in more than 100 countries throughout the world. In an effort to improve the Cosmo Payment experience, we are pleased to announce that we now have email support available in Spanish!

Cosmo Payment is always focused on delivering a positive user experience, no matter where you’re from or what language you speak. With the goal of providing a better service to our many Spanish-speaking cardholders, Cosmo Payment has gone through the process of training a number of Spanish representatives who can provide email support for all of your account needs. To access email support in Spanish, simply contact us with your question or request at

In addition to this great news, the Cosmo Card Portal has been updated and is also now available in Spanish, as well as English, French, Portuguese, Italian, Polish and Arabic. The Card Portal is where Cosmo cardholders can access and manage their account, and this important feature is now available in several languages in order to better meet the needs of the Cosmo Payment’s global community. To change languages in the Cosmo Card Portal, you just need to click on the drop-down menu in the top right corner and select your preferred option.

Always committed to delivering the best possible experience for all of our cardholders, these updates are just another example of why Cosmo is the best way to pay and get paid!


The Cosmo Payment Team


Servicio en Español Ahora Disponible con Cosmo Payment

La comunidad Cosmo ha desarrollado una presencia global con más de 100,000 fieles titulares de tarjeta ubicados en más de 100 países alrededor del mundo. En un esfuerzo por mejorar la experiencia Cosmo Payment, nos complace informarles que ya contamos con servicio en Español por correo electrónico. 

Cosmo Payment está siempre enfocado en brindar una experiencia de usuario positiva, sin importar de donde sea o que idioma hable. Con el objetivo de ofrecer un mejor servicio a nuestros titulares de tarjetas de habla hispana, Cosmo Payment ha pasado por el proceso de entrenar a un número de representantes en Español quienes podrán brindar servicio por correo para todas las necesidades de sus cuentas. Para obtener servicio por correo en Español simplemente contáctenos con sus preguntas o solicitudes al siguiente correo:

Además de esta gran noticia, el Portal Cosmo Card ha sido actualizado y está ahora también disponible tanto en Español como en Inglés, Francés, Portugués, Italiano, Polaco, y Árabe. El Card Portal es donde los titulares Cosmo pueden acceder y manejar sus cuentas, y esta importante herramienta está ahora disponible en varios idiomas para satisfacer las necesidades de la comunidad global de Cosmo Payment. Para cambiar el idioma en el Card Portal, solo necesita hacer clic en el menú de la esquina derecha superior y seleccionar la opción preferida. 

Siempre comprometidos en brindar la mejor experiencia posible a todos nuestros titulares de tarjetas, estas noticias son solo otro ejemplo de por que Cosmo es la mejor forma de pagar y recibir pagos. 


El Equipo Cosmo Payment 

©2022 CP Solutions Limited.

Cosmo Payment cards are issued by various issuing banks pursuant to the appropriate regulatory licenses. Cosmo Payment operates as an approved Program Manager and registered service provider. All transfers of funds are processed by Cosmo Payment partner financial institutions using the certified “PrepaidGate” technology.

Cosmo Payment maintains a formal security program in accordance with current best industry standards that is designed to: (i) ensure the security and integrity of the data its customers and their end user, including cardholder data (collectively, “Customer Data”); (ii) protect against threats or hazards to the security or integrity of Customer Data; and (iii) prevent unauthorized access to Customer Data; such security programs conforms to the Service Organizational Controls Report. The Company and the Customer Offerings have complied with, and are complying with, the Payment Card Industry Payment Application Data Security Standard (“PA-DSS”) and PCI Data Security Standard (“PCI DSS”) as applicable to Cosmo Payment.